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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Dobbs

May 20, 2024

5  out of  5 rating by Robert Dobbs
"state farm agent, kassidy; very professional, has read the book on "manners", and responded from the heart, not a script."
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Blackrock Texas Properties

April 2, 2024

5  out of  5 rating by Blackrock Texas Properties
"I will say that in Lubbock this is the number one Insurance Team to have!! As a Builder in Lubbock we love Kathy Robinson! This Team is always happy to help and happy to help!"
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Sherry Grusendorf

January 15, 2024

5  out of  5 rating by Sherry Grusendorf
"Excellent service"
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ry cagampang

November 13, 2023

5  out of  5 rating by ry cagampang
"Very good, reliable and helpful. Special shout out to Miss Chandra for doing a good job for everything. Very quick response in all of my emails. If you need a reliable insurance that is very good in communication, either email or phone call, this is it. Company you can rely on. Very satisfied customer here. Thank you Sir Phillips and Mam Chandra and State Farm too :)"
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Wilbert Hardwell

September 27, 2023

5  out of  5 rating by Wilbert Hardwell
"Fantastic to work with. Very efficient, quick to respond to your questions and needs."
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Armando Sampaio de Rezende

August 2, 2023

5  out of  5 rating by Armando Sampaio de Rezende
"I always received a great service there. Special thanks to Irma Willis."
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Jarrett Templeton

July 13, 2023

5  out of  5 rating by Jarrett Templeton
"Kathy was extremely helpful! Best insurance experience in a long time!"
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Landry Littrell

June 1, 2022

5  out of  5 rating by Landry Littrell
"For those who do not have this insurance? Your really missing out. rating is purley Awesome. A++"
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Molli Loudder

February 10, 2022

5  out of  5 rating by Molli Loudder
"Donna is the BEST!!!!!"
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Barry Broughton

February 9, 2022

5  out of  5 rating by Barry Broughton
"Chandra Brown is the absolute BEST! I have been with this office for many years now, and I can always count on Chandra to take care of my questions. She is super responsive and always looks out for my best interest. Her customer service is unmatched!"
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Sunshine Gloria

February 9, 2022

5  out of  5 rating by Sunshine Gloria
"Donna has been a dream to work with. She goes above and beyond!!"
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Cassie Martin

February 9, 2022

5  out of  5 rating by Cassie Martin
"They are so helpful and get you taken care of quickly! Best company!"
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Betty Brown

February 7, 2022

5  out of  5 rating by Betty Brown
"The staff is very knowledgeable and helpful."
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Dawn Marlette

December 2, 2021

5  out of  5 rating by Dawn Marlette
"Dodo is the best!!! she is very helpful and ALWAYS has a smile on her face. We just love when she stops into the office to check on us."
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Ben Isbell

August 10, 2021

5  out of  5 rating by Ben Isbell
"Great people and staff."
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Cathy Dixon

June 12, 2021

5  out of  5 rating by Cathy Dixon
"Perfect company - always checking up on us and making sure we are doing good. So personal and sweet. We love this office."
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Errin Fouquet

June 3, 2021

3  out of  5 rating by Errin Fouquet
"I’ll rate down the middle. I didn’t get an actual experience to review because I never received the promised quote two weeks ago, nor a call back (which leads me to believe someone didn’t follow through on their responsibilities)."
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Diana Brossman

April 6, 2021

5  out of  5 rating by Diana Brossman
"Chandra Brown is always so helpful! And efficient!"
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Kathy Alexander

March 20, 2019

5  out of  5 rating by Kathy Alexander
"Love having car insurance through Dick Phillips State Farm. Very nice employees."
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Shelley King

September 8, 2018

5  out of  5 rating by Shelley King
"Very helpful! Friendly! So glad we found this agent!"
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Brian Maloney

July 22, 2017

5  out of  5 rating by Brian Maloney
"Great agents"
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Chris Montemayor

March 23, 2017

5  out of  5 rating by Chris Montemayor
"Very friendly people. Always make you feel welcomed"